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Here's What To Expect At Custom
Transmission Service
If your car's transmission is slipping or grinding, or if
your transmission is leaking or making an unusual noise, the
first step is to bring your car to Custom Transmission Service.
If your car will not move, Custom Transmission will arrange to
have your car towed.
Upon arrival Dave Miller, our general manager, will talk with
you about what happened to your car and arrange for an external
diagnostic inspection.
The external diagnostic inspection is a three-part comprehensive
evaluation of your car's transmission. First, a technician checks
the level and condition of the transmission fluid. Low fluid
level may indicate a leak, while contaminated or burnt fluid
may point to overheating or other transmission problems.
After the fluid has been checked, one of our technicians will
take your car for a road test to experience first-hand any problems
you have noticed and to evaluate your car's performance.
The last step of the external inspection is to put your car
on a lift to inspect the controls underneath for any possible
external causes to the problem. At this point we'll know if the
transmission is not functioning properly, and if so, what type
of transmission service is needed.
Sometimes the problem my be corrected with a simple external
repair or adjustment. But if the transmission has something wrong
internally it will need to be rebuilt. Rebuilding requires removing
the transmission from the vehicle, disassembling the transmission,
and inspecting the parts to determine which are damaged and need
to be replaced. Rebuilding also requires that certain other parts
like those parts made from soft materials, such as rubber or
cork will also need to be replaced. Other parts, made from harder
materials such as various types of metals, will also be inspected
for excessive wear or a break may also need to be replaced.
Using new parts where needed, the transmission is rebuilt
to our high quality standards.
After the rebuilding is complete, our technician will reinstall
your car's transmission and road test the car to confirm that
all problems have been corrected and the transmission is performing
properly.
Your car will then be ready for you to get back on the road
and comes with the peace of mind of our standard one-year 12,000
mile nationwide warranty. Additional warranties are available.
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